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Find solutions. Check connected devices and switch up your settings on the new Panoramic Wifi portal. Preferred and up have powerboost which will have a temporary surge in download and upload speed but I've always got more than all of the above advertised speeds for download and upload on all the packages at the modem level when I did a speedtest they usually give you more than you pay for at the modem level if everythings good in the lines.
Some areas have Gigablast. Of course upping the speed increases the price unless you get a promo but the tiers are kind of labeled what they are. Starter could work for 1 person hardwired to the modem not multi tasking just doing 1 thing at a time but normally at least in my area Starter is offered but only if you specifically ask for it even if you call sales, loyalty, tech and ask for the slowest cheapest they'll normally give you Essential and not mention Starter because even Essential is pretty basic for today's standards.
All depends on what you do online though and what your expectations are. Either way of course its still better than Dial-Up.
In my area I'm being told shortly by a loyalty rep that Preferred will be upped to Mbps and if that's the case that's pretty good and would make sense to be a preferred name balance between speed and cost as its the plan right in the middle and Mbps is pretty nice for a small family of 4 or so. If the server supports it higher speed will download files faster and stream higher res more smoothly all other factors aside. Mostly though its all about how many people and devices use it.
They always tend to sell the highest 2 packages and market towards gaming but you could game on Starter just you cant like game, download, stream, etc with multiple people connected all at the same time as gaming is latency based and as long as you have enough available bandwidth it won't affect the ping plus a lot of that is out of Cox's hands anyways.
What i'd do is just try out each speed for like 30 days and see like start at Starter like you are now try it for 30 days if its too slow and you see in speed tests and such you're getting more than the rated 5 down 1 up factoring out network or pc issues you know its just you need more speed.
Upgrade to essential and try that out and keep doing that until you find the perfect package where you know you aren't paying for more than you really need. A lot of times promos get you to try out the higher speeds and when the promo ends and you downgrade is where if you notice a difference you can weigh options.
If you notice no difference upgrading or downgrading then you probably found the perfect fit for your needs. If its just going to be 1 computer hardwired to the modem then you'd be all set with just a modem. Preferred and up based on download and upload speed would be what meets the minimum requirements of the FCC's term "High Speed" and "Broadband". But nonetheless even Starter and Essential are high speed when compared to dial up.
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